Proses pesanan kuliner online UMKM (mitra GoFood/ShopeeFood) — 3 titik kendali kualitas per pesanan
Jumlah cacat (defects)
3.340
Total peluang cacat (unit × titik kendali)
50.000
DPMO = (3.340 ÷ 50.000) × 1.000.000 = 66.800
Level Sigma:
3,0σ